Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
8.3
Service
7.3
Dining
7.3
Guest reviews
7.8/10
based on 5 reviews
7.8
7.8/10 based on 1983 reviews
Hector
United Kingdom,
September
2023
8.6/10
The hotel had rooms that were nicely sized with all amenities, spacious, and clean, but the color scheme was not as vibrant as expected. The service was incredibly helpful and friendly, going beyond the call of duty. The location was central, within walking distance of the train station, in an interesting area. The dining experience was excellent, including options in the room rate, but with somewhat limited choices. The facilities were top-notch, offering everything needed for a comfortable stay.
Rooms
8.0
The rooms were nicely sized with all amenities, spacious, and clean, but the color scheme was not as vibrant as expected.
Service
9.0
The service was incredibly helpful and friendly, going beyond the call of duty.
Location
9.0
The hotel's central location was within walking distance of the train station, in an interesting area.
Dining
8.0
The dining experience was excellent, including options in the room rate, but with somewhat limited choices.
Facilities
The facilities were top-notch, offering everything needed for a comfortable stay.
Douglas
United Kingdom,
September
2023
6.4/10
The hotel had spacious and clean rooms, but my stay was affected by noise from a wedding party disco that lasted until 3am, making it unbearable. The staff were friendly and helpful, going above and beyond, although there was an issue with issuing invoices promptly. The location was convenient, close to the river and within walking distance of the station. The dining experience was average, with limited choices and not hot enough. Overall, the facilities provided were standard.
Rooms
6.0
My room was spacious and clean, but the noise from the wedding party disco above was unbearable.
Service
7.0
The staff were friendly and helpful, going above and beyond, but there were delays with issuing invoices.
Location
8.0
The hotel's location was convenient, close to the river and within walking distance of the station.
Dining
5.0
The dining experience was just average with limited choices and not hot enough.
Facilities
6.0
The hotel facilities provided were standard.
Alison
United Kingdom,
June
2023
7.6/10
The hotel has a fantastic location close to the river and a pleasant park. The rooms were comfortable but a bit dated. The service was friendly with some room for improvement in the check-out process. The dining experience was excellent with a rich and varied menu. Overall, a good value for money option.
Rooms
7.0
The room, though comfortable, felt a bit dated compared to the website images. The bed was cozy, and the bathroom efficient.
Service
6.0
The staff was kind and friendly overall, although there were some issues with the check-out process. Services like room service, dry cleaning, and housekeeping were available.
Location
8.0
The hotel is conveniently located near the city center and within walking distance of the station, making it easy to explore the area on foot.
Dining
9.0
The dining experience was excellent with a wide variety of high-quality items, including fresh bread, meats, cheeses, and hot dishes. The restaurants and proximity to the river Limmat were additional perks.
Facilities
8.0
The hotel facilities were good, with options like tours/ticket assistance and pet amenities available to enhance the stay.